Urgent treatment centres and minor injury units are equipped to diagnose and deal with many of the most common ailments people attend emergency departments for, including sprains, minor burns, and minor illness.
Patients can visit a centre without an appointment if they have an urgent condition that needs to be seen on the same day.
Appointments can also be booked by contacting NHS 111 by phone or online. By using NHS 111, patients will know they are going to the right place for treatment.
Urgent treatment centres |
|
| Royal Victoria Hospital, Folkestone | 8am - 8pm |
| Buckland Hospital, Dover | 8am - 8pm |
| Victoria Memorial Hospital, Deal | 8am - 8pm |
| Queen Victoria Memorial Hospital, Herne Bay | 8am - 8pm |
|
Faversham Medical Practice, Faversham |
8am - 8pm |
| Estuary View Medical Centre, Whitstable | 8am - 8pm |
| Sevenoaks Hospital, Sevenoaks | 8am - 8pm |
| Tunbridge Wells Hospital, Pembury | 8am - 8pm |
| Gravesham Community Hospital, Gravesend | 8am - 8pm |
| Maidstone Hospital | 8am - 8pm |
| Medway Maritime Hospital, Gillingham | 24 hours |
| Queen Elizabeth The Queen Mother Hospital, Margate | 24 hours |
| Kent and Canterbury Hospital, Canterbury | 24 hours |
| William Harvey Hospital, Ashford | 24 hours |
Minor injury units |
|
| Sheppey Community Hospital | 8am - 8pm |
| Sittingbourne Memorial Hospital | 8am - 8pm |
Yes
- Minor illnesses (suspected chest, urinary, eye, ear, skin or throat infection)
- Worsening of existing long term/chronic conditions
- Abdominal (tummy) pain
- Possible fractures (with no obvious deformities/bones sticking out) to arms and legs, fingers, toes, knee,
- Minor dislocations of fingers and toes
- Sprains and strains
- Head injuries with no loss of consciousness / nothing sticking out
- Removal of objects from ears / nose
- Abscesses / bites
- New cuts and wounds
- Small burns or scalds
- Small eye injuries and objects in the eye (not in the eyeball)
- Emergency contraception
- Minor pregnancy issues.
No
- Major trauma
- Cardiac chest pain
- Strokes
- Head injury while on anticoagulant medication
- Potential hip or spinal fractures
- Potential face or skull fractures
- Fractures with obvious deformity, for example, bones sticking out
- Pregnancy issues, for example, labour / breathing issues/chest pain/ lack of baby movement
- Social problems
- Drug or alcohol-related problems
- Mental health conditions
- Dental issues
- Any management of long term/chronic conditions
- Second opinion on an ongoing condition
- Routine repeat prescriptions.
Yes
- Minor illnesses (suspected chest, urinary, eye, ear, skin or throat infection)
- Possible fractures (with no obvious deformities/bones sticking out) to arms and legs, fingers, toes, knee,
- Minor dislocations of fingers and toes
- Sprains and strains
- Minor head injuries with no loss of consciousness or something sticking in
- Removal of objects from ears / nose
- Abscesses / bites
- New cuts and wounds
- Small burns or scalds
- Small eye injuries and objects in the eye (not in the eyeball)
- Emergency contraception.
No
- Children under one
- Major trauma
- Cardiac chest pain
- Strokes
- Head injury while on anticoagulant medication
- Potential hip or spinal fractures
- Potential facial or skull fracture
- Fractures with obvious deformity, for example, bones sticking out
- Pregnancy issues, for example, labour / breathing issues/chest pain/ lack of baby movement
- Social problems
- Drug or alcohol related problems
- Mental health conditions
- Dental issues
- Any management of long term/chronic conditions
- Second opinion on an ongoing condition
- Routine repeat prescriptions
- Abdominal (tummy) pain
- Indigestion.
If you are unsure if an urgent treatment centre is the right place for you, contact NHS 111.
Find waiting times for urgent treatment centres
Available free from Apple App Store and Google Play – search WaitLess.
Hear from the team
Laura, who works as a paramedic practitioner at Deal Urgent Treatment Centre, explains how it can help you.