Urgent treatment centres and minor injury units are equipped to diagnose and deal with many of the most common ailments people attend emergency departments for, including sprains, minor burns, and minor illness.

Patients can visit a centre without an appointment if they have an urgent condition that needs to be seen on the same day.

Appointments can also be booked by contacting NHS 111 by phone or online. By using NHS 111, patients will know they are going to the right place for treatment.

Urgent treatment centres 

Royal Victoria Hospital, Folkestone 8am - 8pm
Buckland Hospital, Dover  8am - 8pm
Victoria Memorial Hospital, Deal 8am - 8pm
Queen Victoria Memorial Hospital, Herne Bay 8am - 8pm

Faversham Medical Practice, Faversham

8am - 8pm
Estuary View Medical Centre, Whitstable 8am - 8pm
Sevenoaks Hospital, Sevenoaks 8am - 8pm
Tunbridge Wells Hospital, Pembury 8am - 8pm
Gravesham Community Hospital, Gravesend 8am - 8pm
Maidstone Hospital 8am - 8pm
Medway Maritime Hospital, Gillingham 24 hours
Queen Elizabeth The Queen Mother Hospital, Margate 24 hours
Kent and Canterbury Hospital, Canterbury 24 hours 
William Harvey Hospital, Ashford 24 hours

Minor injuries units

Sheppey Community Hospital 8am - 8pm
Sittingbourne Memorial Hospital 8am - 8pm

Minor injuries service

Edenbridge Medical Practice 8.30am - 6.30pm

Yes

  • Minor illnesses (suspected chest, urinary, eye, ear, skin or throat infection)
  • Worsening of existing long term/chronic conditions
  • Abdominal (tummy) pain
  • Possible fractures (with no obvious deformities/bones sticking out) to arms and legs, fingers, toes, knee,
  • Minor dislocations of fingers and toes
  • Sprains and strains
  • Head injuries with no loss of consciousness / nothing sticking out
  • Removal of objects from ears / nose
  • Abscesses / bites
  • New cuts and wounds
  • Small burns or scalds
  • Small eye injuries and objects in the eye (not in the eyeball)
  • Emergency contraception
  • Minor pregnancy issues.

No

  • Major trauma
  • Cardiac chest pain
  • Strokes
  • Head injury while on anticoagulant medication
  • Potential hip or spinal fractures
  • Potential face or skull fractures
  • Fractures with obvious deformity, for example, bones sticking out
  • Pregnancy issues, for example, labour / breathing issues/chest pain/ lack of baby movement
  • Social problems
  • Drug or alcohol-related problems
  • Mental health conditions
  • Dental issues
  • Any management of long term/chronic conditions 
  • Second opinion on an ongoing condition
  • Routine repeat prescriptions.

Yes

  • Minor illnesses (suspected chest, urinary, eye, ear, skin or throat infection)
  • Possible fractures (with no obvious deformities/bones sticking out) to arms and legs, fingers, toes, knee,
  • Minor dislocations of fingers and toes
  • Sprains and strains
  • Minor head injuries with no loss of consciousness or something sticking in
  • Removal of objects from ears / nose
  • Abscesses / bites
  • New cuts and wounds
  • Small burns or scalds
  • Small eye injuries and objects in the eye (not in the eyeball)
  • Emergency contraception.

No

  • Children under one
  • Major trauma
  • Cardiac chest pain
  • Strokes
  • Head injury while on anticoagulant medication
  • Potential hip or spinal fractures
  • Potential facial or skull fracture
  • Fractures with obvious deformity, for example, bones sticking out
  • Pregnancy issues, for example, labour / breathing issues/chest pain/ lack of baby movement
  • Social problems
  • Drug or alcohol related problems
  • Mental health conditions
  • Dental issues
  • Any management of long term/chronic conditions
  • Second opinion on an ongoing condition
  • Routine repeat prescriptions
  • Abdominal (tummy) pain
  • Indigestion.

If you are unsure if an urgent treatment centre is the right place for you, contact NHS 111.