When you need medical help fast but it is not an emergency, visit NHS 111 or call the NHS free phone number 111.

The 111 service operates 24 hours a day, 365 days a year. 

If you contact 111, you will be assessed, given advice and, if needed, patients will be directed to the most appropriate local health services. Calls to 111 are free wherever you call from.

Contact 111 if:

  • you need an NHS urgent care service
  • you don’t know who to call for medical help
  • you need information about a health issue.

If it is an emergency and someone needs help to save their life, call 999.